Bowtie

Bowtie.ai is a technology company specializing in artificial intelligence solutions for appointment-based businesses. The core product is an AI-powered receptionist that automatically handles customer interactions, including booking appointments and responding to inquiries via SMS, Facebook, and Web Chat. This service is particularly beneficial for businesses that rely heavily on scheduled appointments, such as salons, spas, and medical offices. By converting missed calls into customer engagements through intelligent auto-replies, Bowtie.ai helps businesses improve their customer service and operational efficiency. The company operates in the AI and customer service automation market, targeting small to medium-sized enterprises (SMEs) that need to optimize their appointment scheduling processes. Bowtie.ai's business model is subscription-based, generating revenue through monthly or annual fees for its AI receptionist service. The company also offers a comprehensive messaging solution that includes two-way texting, providing a single dashboard and app to manage all client communications. This not only enhances customer satisfaction but also frees up time for business owners and staff to focus on other critical tasks.

Keywords: AI receptionist, appointment scheduling, customer service automation, missed call conversion, SMS auto-replies, Facebook chat, Web Chat, small to medium-sized enterprises, subscription model, operational efficiency.