ForeSee

ForeSee

Turn customer insights into an action plan with ForeSee’s multichannel customer experience analytics for web, mobile, contact centers, and more.

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ForeSee is a customer experience (CX) analytics platform that specializes in providing data-driven insights to enhance retail performance. Operating in the retail sector, ForeSee serves businesses looking to improve their customer interactions and overall satisfaction. The company employs a Voice of Customer (VoC) approach, which involves collecting and analyzing customer feedback to inform business strategies. ForeSee's business model revolves around offering subscription-based access to its analytics tools and consulting services. Revenue is generated through these subscriptions as well as additional consulting fees for tailored CX strategies. The platform is recognized for its ability to go beyond traditional surveys by incorporating digital behavior analytics, thereby providing a comprehensive view of customer experience. ForeSee's clients benefit from improved customer loyalty, higher conversion rates, and increased ROI on their CX initiatives.

Keywords: Customer Experience, Analytics, Retail, Data-Driven, Insights, VoC, Digital Behavior, Subscription, Consulting, ROI

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