Hark
Makes the authentication process frictionless and brings video to life as the first step in the CX journey.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor investor | €0.0 | round |
| investor investor investor investor investor investor investor investor investor investor | €0.0 | round | |
* | $3.5m | Seed | |
| Total Funding | 000k | ||
| USD | 2022 | 2023 |
|---|---|---|
| Revenues | 0000 | 0000 |
| % growth | - | 243 % |
| EBITDA | 0000 | 0000 |
| Profit | 0000 | 0000 |
| EV | 0000 | 0000 |
| EV / revenue | 00.0x | 00.0x |
| EV / EBITDA | 00.0x | 00.0x |
| R&D budget | 0000 | 0000 |
Source: Dealroom estimates
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SendHark.com is a technology startup that offers a unique solution to streamline support ticket management. The company operates in the customer service industry, serving businesses that rely heavily on customer support systems. SendHark's primary offering is a customizable workflow system that collects relevant information for every support scenario, thereby making the ticket management process more efficient.
The company's business model revolves around integrating its technology with existing helpdesk software. This seamless integration enhances the support capabilities of businesses, leading to improved response times. SendHark's solution is powered by artificial intelligence (AI), which provides sentiment analysis. This AI-driven feature offers valuable insights to businesses, helping them improve their customer support experience.
SendHark's clients range from new ventures to established companies looking to improve their customer experience (CX). The company's solution has been praised for its ability to transform the way teams think about support, making them more efficient and enhancing the overall customer experience.
The company generates revenue by offering its AI-powered, customizable workflow system to businesses. The pricing details are not publicly available, but it's likely that SendHark operates on a subscription-based model, charging its clients a recurring fee for continued access to its services.
Keywords: Support Ticket Management, Customizable Workflows, AI-Powered Sentiment Analysis, Helpdesk Software Integration, Customer Experience Improvement, Streamlined Processes, Efficiency Enhancement, Customer Support, Subscription-Based Revenue, Technology Startup.