SendBird

Sendbird, headquartered in San Mateo with an APAC office in Seoul, is a technology startup specializing in communication solutions for businesses. The company operates in the global market, providing tools that enhance customer engagement through chat, voice, and video functionalities. Sendbird's primary offerings include Sendbird Chat, Sendbird Calls, and Sendbird Desk.

Sendbird Chat is a comprehensive chat API (Application Programming Interface) that allows businesses to integrate real-time messaging into their applications. This service includes features like message moderation and offline messaging, ensuring seamless communication even when users are not online. Sendbird Calls offers immersive voice and video experiences, enabling businesses to provide high-quality audio and video interactions. Sendbird Desk is an embedded support solution that allows companies to offer customer support directly within their applications, making it easier for users to get help with just one tap.

The company's clients range from startups to large enterprises across various industries, including social media, gaming, e-commerce, and healthcare. By providing these communication tools, Sendbird helps businesses improve customer engagement, support, and retention.

Sendbird operates on a B2B (business-to-business) model, where it sells its communication solutions to other businesses. The company makes money through a subscription-based pricing model, where clients pay for access to its APIs and services based on usage and features. This model ensures a steady revenue stream and allows for scalability as clients' needs grow.

In summary, Sendbird is a key player in the communication technology market, offering robust solutions that help businesses enhance their customer interactions through chat, voice, and video. The company's commitment to innovation and customer satisfaction positions it well for continued growth and success.

Keywords: chat API, voice experiences, video experiences, customer engagement, real-time messaging, embedded support, B2B, subscription model, communication solutions, global market.