SmartCalling

SmartCalling.co.uk operates in the telecommunications and cybersecurity market, focusing on enhancing call handling and protecting against vishing (voice phishing) and smishing (SMS phishing) fraud. The company serves large call centers and businesses that rely heavily on customer communication. By integrating advanced technology, SmartCalling.co.uk aims to improve first-time call connection rates, significantly reduce overhead service costs, and enhance customer retention and sales. The business model revolves around providing a subscription-based service that offers these technological solutions, thereby generating recurring revenue. The company makes money by charging clients for access to its platform, which delivers enhanced security and operational efficiency.

Keywords: telecommunications, cybersecurity, call handling, vishing, smishing, customer engagement, fraud prevention, subscription service, operational efficiency, retention.